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Digital Wayfinders.

We use strategy, design and technology to help companies connect more deeply with their customers. Through brand clarity, we help achieve your business goals.

Digital Strategy Icon

Digital Strategy & Analytics

Global competition is fierce, and consumers face unlimited choices. A brand is your company's voice. It's what your audiences hear, see, experience and feel. We align who you are with the company your customers want you to be. We work with our clients to build a digital road map to transform your business online.

In a connected world, clients engage us to help them envision and shape their future. A digital strategy allows brands to simplify and clarify who they are and what they stand for.

The best brands are simple, easy to understand and impossible to ignore.

Digital Strategy Icon
Digital Strategy Diagram

Digital strategy builds awareness and extends customer loyalty.

A website is successful when it attracts an audience and inspires them to engage. A digital strategy is a plan to ensure that happens.

We gain insight into your brand and your audience and uncover their motivations and priorities. We rank those needs, align them with your goals and develop a strategic roadmap to exceed them.

We help businesses define their competitive advantage and turn that into a first-class online experience. These experiences fuel online growth and improve the bottom line.

Through digital strategy, we design experiences that delight customers and drive top-line growth.

What We Do

1
Discover

insight into the problem
What is?

2
Define

the area to focus on
What if?

3
Develop

potential solutions
What wows?

4
Deliver

solutions that work
What works?

Problem
Problem Definition
Solution
Double Diamond StrategyDouble Diamond Strategy
Discover
  • Interviews
  • Strategy Workshops
  • Website Audit
  • Competitive Audit
  • Analytics
Define
  • User Persona
  • Keyword Research
  • SEO Strategy
  • Information Architecture
  • Customer Journey Maps
Develop
  • Sketches
  • Wireframes
  • Design Prototypes
  • Development
Deliver
  • UX testing
  • QA testing
  • Revisions
  • Support

62%

average increase in organic traffic for the last 15 websites launched by us

Increase My Site Traffic

01

Strategy Workshops & Consultation

A strong brand stands out in a crowded marketplace. Before we think design, we listen to you to create an understanding of where you're currently positioned and where you want to be. We work with your team to develop a brand strategy that aligns with your mission, customers and competitive landscape.

02

Brand Positioning

Positioning is the heart of a brand. Positioning identifies what differentiates a brand in the mind of a customer. It draws on a deep understanding of customer needs and aspirations, the competition and its benefits and competitive advantages. Brand positioning enables an emotional connection with your customers. It's how you want your company to be perceived in their minds and amongst competitors.

03

Analytics & Research

We examine the behaviors, motivations and frustrations of the specific groups within a target market so we can identify unfulfilled needs and turn them into a competitive advantage.

Websites are most successful when you can measure their performance and make important decisions on your visitors' behavior.

04

Competitive Audit

For any new or evolving business, a complete competitive analysis is critical. The higher the insight into the competition, the greater the competitive edge. We identify the strengths and weaknesses of your company's competitive landscape. This enables you to understand the market better, target more customers, and make intelligent growth decisions.

05

Website Audit

How well does your site perform? Our in-depth research provides data-driven insights to help you:

  • discover precisely what your customers want and need
  • understand your visitors, where they come from and how they navigate your site
  • learn how to boost traffic and conversions

We end the guesswork to give you vital data points - making it much easier to serve your target audience.

06

Keyword Research

People are searching for your products or services online. Which businesses are they finding? Keyword research gives us insight into the phrases they use to satisfy their query. We align your website content to the SEO topics that people are searching for.

07

Persona Research

Nobody will return to a site that didn’t make them happy. Web personas help us create content that will be most relevant and useful to your audience.

Personas help identify the motivations, challenges, and expectations of your target audience. Knowing who you’re trying to reach makes sure you can answer their top questions and convince them to buy.


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Related Services:

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Digital Strategy →

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Web Design →

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Branding →

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hello@iamrobert.com
+886 (4) 2452 1322

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iamrobert Digital Marketing & Design
Taichung, Taiwan

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Company ID: 54606770